RedundaTrunk™

With one of the most robust IP PBX systems on the market today, ShoreTel has certainly factored business continuity into its award-winning line of customer premises telephony equipment. What if the call doesn’t go through? Reliable communications require easily implemented, alternative connectivity in the event of an unplanned outage of private or public connectivity. In the event of an emergency, you can rest assured to know that SwitchTrunk has been designed to support Asterisk customers in a variety of ways.

EtherSpeak, the innovators of SwitchTrunk™, is pleased to announce the arrival of the RedundaTrunk™ option for SwitchTrunk customers, a real-time disaster avoidance service enabling Asterisk-based IP PBX systems to automatically switch over between SIP trunking and back up Public Switched Telephone Network (PSTN) routing.

So long as callers can connect out1, RedundaTrunk can seamlessly re-route inbound calls through alternative paths to reach another number whether that other number were a DID via PRI or POTS line. Conversely, if your POTS/PRI goes down, you could take comfort in knowing that service would automatically switch over to the SIP trunks. Both the caller and the user receiving the call would never know there was a problem. Email notifications would automatically alerts administrators and customers of the failover condition. In short, the likelihood that your business, or your customer’s business would avoid a disaster is increased with SwitchTrunk and the RedundaTrunk option enabled.